SHIPPING POLICY


Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times. 

The time frame for order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 48 hours after the order is placed.

Shipping time: This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.

United States:

>>Orders are less than $29:

  • Standard Shipping (12- 20 days): $4.99.
  • Express Shipping (7-12 days): $7.99.
  • VIP Shipping (3-7 days): $14.99.
>>Orders are more than $29: 
  • Standard Shipping (12- 20 days): Free.
  • Express Shipping (7-12 days): $2.99.
  • VIP Shipping (3-7 days): $9.99.

Australia\Belgium\Canada\Denmark\France\Germany\Ireland\Italy\Mexico\Netherlands\Portugal\Spain\Sweden\United Kingdom,14 countries:

>>Orders are less than $29:

  • Standard Shipping (12- 20 days): $4.99.
  • Express Shipping (7-12 days): $7.99.
>>Orders are more than $29: 
  • Standard Shipping (12- 20 days): Free.
  • Express Shipping (7-12 days): $2.99.

Other countries: 

>>Orders are less than $29:

  • Standard Shipping (12- 20 days): $4.99.

>>Orders are more than $29: 

  • Standard Shipping (12- 20 days): Free.
We still offering  Customer service (sales@otstory.com) to support your shopping and we will reply you as soon as possible. Thank you for shopping in our store,we appreciate this!